Refund policy

Refund & Return Policy

We accept returns within 30 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

All returns must be authorized before being sent.
To initiate a return, please contact us through our Contact Us page.

Once your return request is approved, you will receive detailed return instructions, including the return address.

Items returned without prior authorization may not be accepted.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. In case of defective or incorrect items, we will provide a solution including reimbursement or replacement.

Damaged or Incorrect Items

Please inspect your order upon delivery and contact us within 48 hours if the item is defective or incorrect.

Non-Returnable Items

Certain items such as personal care products, clearance items, and gift cards are non-returnable.

Refunds

Once the return is received and inspected, approved refunds will be processed to the original payment method within 10 business days.